About The Role
Inc42 is on a mission to help founders, investors, & operators accelerate their companies and careers with its executive programs & courses.
We're in search of a Program Associate who excels in dynamic environments and is deeply passionate about fostering impactful learning experiences and nurturing a vibrant learning community. In this vital role, you will be more than an operational lead; you'll be the heart and soul of our cohort-based educational programs.
As the architect of our program's community, you will shape learner experiences, driving not just execution but fostering deep engagement from onboarding, through the learning journey, to fostering a deeply engaged alumni community. Your work will lay the foundation for Inc42's educational initiatives for years to come.
Why This Role Is Unique
Focused Impact: You'll specialise in a specific category of courses, becoming the go-to expert in that domain.
Network: You'll be the face and voice of select programs, engaging with a high-calibre community of founders, senior executives, and investors.
10X Journey: Be part of a 10X path by helping us build a multi-million-dollar education business over the next 3 years.
Brand Equity: Inc42 has a top tier reputation within the tech & startup communities. Former employees have gone on to build their own startups or work at other leading companies.
About Inc42 Media
Inc42 is India’s #1 startup media & intelligence platform that informs, educates and empowers startup & business leaders through its incisive reporting, insightful reports, curated events & communities, and industry-leading executive courses & programs.
Since launching in January 2015, and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions and told you what's happening deep inside some of the fastest growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch and other major outlets hundreds of times.
We also track over 50,000+ startups and provide market research and intelligence through our in-depth research reports, and we organise some of the most sought-after conferences and events for startup & business leaders across India.
In 2020, we introduced Inc42 Plus, our exclusive membership program tailored for startup & business leaders, amassing over 10,000 members in record time. Apart from our sharp reporting & insightful research, through Inc42 BrandLabs, we partner with enterprises & brands to help them create branded content & experiences and reach our audience of decision makers.
What You’ll Do
Program Management, Conduction & Operations:
Develop strategies to enhance the learning experiences of the learners.
Own the end to end cohort/program experience and operations.
Monitor and analyse the changing customer behaviour in the cohorts to personalise learner experience.
Oversee the course platform setup and conduct comprehensive onboarding calls for fellows.
Manage initial interactions to set the stage for a supportive and collaborative learning environment.
Implement mechanisms to gather community feedback, using insights to drive continuous improvement in community engagement strategies.
Regularly assess the community's pulse to ensure alignment with members' evolving needs and interests.
Community Engagement and Cultivation:
Lead initiatives to build a vibrant, interactive learning community, fostering a sense of belonging and active participation among members.
Facilitate and encourage community-led discussions, collaborations, and peer-to-peer learning within the program.
Curate and moderate content relevant to the community’s interests and learning goals.
Establish strong relationships with participants, understanding their needs and motivations to tailor the community experience effectively.
Serve as the go-to contact for community members, providing support and guidance throughout their learning journey.
Organise and coordinate online and offline community events, including workshops, meetups, and networking sessions, to enhance learning and connection.
What You’ll Need
Startup Fit
You're excited by the prospect of joining a dynamic, growing team.
You're comfortable with ambiguity and can adapt your strategies on the fly.
You're driven by impact and the opportunity to create something groundbreaking.
Operational Excellence
You excel in fast-paced environments and are adept at juggling multiple tasks.
You're detail-oriented, ensuring that every aspect of the program is executed flawlessly.
Skills & Experience
2+ years of program management, preferably in an educational or community-building setting.
Strong communication skills, comfortable in hosting and facilitating discussions.
Subject matter expertise or the willingness to quickly build knowledge in the course areas.