Founder's Office

Senior Associate, Program Operations & Community

New Delhi, New Delhi
Work Type: Full Time
Inc42 is on a mission to help founders, investors & operators accelerate their companies and careers with its executive programs & courses.

We're in search of a Senior Associate, Program Operations & Community who thrives in complexity and is passionate about crafting impactful learning journeys and an engaged learning community. You'll be the operational backbone of our live cohort-based educational programs, ensuring that each session is not just conducted but orchestrated to perfection.

In this pivotal role, you'll be the architect of our program's success, shaping the experience and driving execution from onboarding to community engagement to convocation. Your work will lay the foundation for Inc42's educational initiatives for years to come.

Why This Role Is Unique

Focused Impact: You'll specialise in a specific category of courses, becoming the go-to expert in that domain.

Network: You'll be the face and voice of select programs, engaging with a high-calibre community of founders, senior executives, and investors.

10X Journey: Be part of a 10X path by helping us build a multi-million education business over the next 3 years.

Brand Equity: Inc42 has a top tier reputation within the tech & startup community. Former employees have gone on to build their own startups or work at other leading companies.

About Inc42 Media

Inc42 is India’s #1 startup media & intelligence platform that informs, educates and empowers startup & business leaders through its incisive reporting, insightful reports, curated events & communities, and industry-leading executive courses & programs.

Since launching in January 2015, and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions and told you what's happening deep inside some of the fastest growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch and other major outlets hundreds of times.

We also track over 50,000+ startups and provide market research and intelligence through our in-depth research reports, and we organise some of the most sought-after conferences and events for startup & business leaders across India.

In 2020, we introduced Inc42 Plus, our exclusive membership program tailored for startup & business leaders, amassing over 10,000 members in record time. Apart from our sharp reporting & insightful research, through Inc42 BrandLabs, we partner with enterprises & brands to help them create branded content & experiences and reach our audience of decision makers.

What You’ll Do

1. Program Management: Assist in crafting and facilitating the learning journey, ensuring a seamless and enriching experience for all participants.
2. Onboarding Excellence: Manage the course platform setup and deliver an outstanding onboarding experience for fellows and mentors, including conducting detailed onboarding calls.
3. Speaker & Mentor Engagement: Coordinate with industry experts and program mentors to ensure high-quality, engaging sessions.
4. Community Building & Engagement: Foster a vibrant learning community, encouraging active participation during and after the program. Implement strategies for community-led learning and organise offline meetups to deepen engagement.
5. Content Delivery & Moderation: Host and moderate live sessions, delivering enriching content and meaningful learning experiences.
6. Feedback & Progress Tracking: Establish effective feedback channels and maintain a comprehensive tracker to monitor program health and participant progress.
7. Communication & Collaboration: Liaise with other stakeholders for timely communication with participants, ensuring transparency and effective information flow.

What You’ll Need

Startup Fit

You're excited by the prospect of joining a dynamic, growing team.
You're comfortable with ambiguity and can adapt your strategies on the fly.
You're driven by impact and the opportunity to create something groundbreaking.

Operational Excellence
You excel in fast-paced environments and are adept at juggling multiple tasks.
You're detail-oriented, ensuring that every aspect of the program is executed flawlessly.

Skills & Experience
2+ years of program management, preferably in an educational or community-building setting.
Strong communication skills, comfortable in hosting and facilitating discussions.
Subject matter expertise or the willingness to quickly build knowledge in the course areas.

Bonus Points
Previous startup experience.
Experience in Edtech or similar industries.
You're a community-building enthusiast.

How to Apply

If you're motivated by the chance to shape the future of education and want to be a key player in our growth story, click here to apply now.

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